Shipping Policy

Shipping Policy

Last updated: [Insert Date]

At CuddleDolphin™, we’re committed to getting your order to you as quickly as possible. Please review our shipping details below.

1. Processing Time

  • Orders are processed within 1–3 business days after payment is received.

  • You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Times

Our products are shipped directly from our trusted suppliers. Delivery times may vary depending on location:

  • United States: 10–15 business days

  • Canada, UK, Australia: 12–18 business days

  • Other International Locations: 15–25 business days

Please note: business days do not include weekends or holidays.

3. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.

  • You can track your order directly on our website or through the carrier’s website.

4. Delayed or Lost Packages

  • While rare, delays can sometimes occur due to customs, weather, or carrier issues.

  • If your order has not arrived within 30 business days, please contact us at 📧 support@cuddledolphin.com, and we will assist you.

5. Shipping Costs

  • We currently offer free standard shipping on all orders.

  • Expedited shipping options are not available at this time.

6. Wrong Address Disclaimer

It is the customer’s responsibility to ensure the shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.